SOLUTIONS FOR MOBILE NETWORK OPERATORS

Expandium helps Network Operators to improve their subscribers’ quality of services with proactive management of customer and service usage. These products, are closely developed with its users from tier-one MNOs

Comprehensive product-suite for MNOs

Expandium’s solutions monitor all interfaces currently used by MNOs, including R4 architectures. These include 2G, 3G, LTE, VoIP/VoLTE/VoWiFi and more.

Expand Platform

Expandium uses Big Data technologies embedding advanced techniques such as machine learning, stream processing and pattern detection. The open Expand Platform is vendor-independent and can connect to heterogeneous data sources, correlate and detect correlation to offer insights and analytics for numerous use cases from network monitoring to fraud detection, through troubleshooting and much more.

ExpandSQM

A network-centric platform aiming to manage the customer experience through Service Quality Management (SQM). MonitorQOS and SecureQOS ensure the Operator’s good quality of service (QoS), revenues, and improves the reactivity and overall performance of the Operator’s technical teams.

ExpandCEM

A subscriber-centric platform focusing solely on improving the global subscriber satisfaction. With VisionCARE, VisionROAM and VisionSLA, the ExpandCEM platform enables an Operator to handle customer complaints, improve subscriber satisfaction including VIPs and fleets, follow closely Roaming partnerships and their revenues, detect potential fraudsters and much more.

Service Quality Management (SQM) Solutions

Real-time custom KPI creation tool made by Users for unlimited monitoring…

Powerful network troubleshooting tool providing real-time end-to-end metrics…

Customer Experience Management (CEM) Solutions

Global Roaming Quality (GRQ) dashboard including steering analysis and more…

Subscriber experience management monitoring tool to ensure the fulfillment of SLA.…

Handle customer complaints featuring a complete subscriber-view to increase first-call-resolution…

Business Intelligence Solutions

Network data mining and Business Intelligence platform for specific use cases…