Troubleshooting

Once they have deployed their mobile network, operators deal with various technical issues such as:

• Testing new services
• Ensuring best quality of service
• Managing encountered problems
• Optimizing allocated resources

This requires efficient solutions that will allow optimizing costly drive testing tasks, answer fastly to customer complaints and alarms reported by monitoring teams, support all testing tasks among various departments such as core network and radio access network engineering and maintenance, roaming departments, customer care.

An efficient solution will meet following criteria:

• Vendor independent
• Technology independent ( 2G, 3G or 4G)
• Domain
• End-to-end
• Real-time
• Stable
• Easy to use

Our troubleshooting solution has been designed to fill these criteria. If you are interested to understand how, request more information by clicking on the picture below: